We use cookies on this website, to find out more see our Cookie Policy. I UNDERSTAND

Customer Service Advisor

  • Location: Crick
  • Salary: £18500 per annum
  • Job Type: Permanent
  • Date Posted: 09/10/2019

APPLY NOW

Customer Service Advisor

Northampton, M1 Jct 18

£9.50ph, Temporary, Ongoing

We are looking to recruit an experienced customer service professional to join our global client on a temporary ongoing basis.

My client is a market leader within the hospitality industry and due to business needs require additional support within their Meetings & Events team.

You must be confident working within a fast paced, high volume environment as you will deal within in excess of 100 calls/emails per day.

What will I be responsible for as a Customer Service Advisor

• Handling all initial enquiries via phone and email

• Agreeing contracts with customers

• Dealing with customer service queries

• Maximising hotel meeting & events revenue

• Promoting hotels brand

• Handling Meeting and events enquiries & leads

• Ensure the smooth delivery of all events, ensuring customer satisfaction and retention of any repeat or cross-sell opportunities

• Within management level roles particularly, demonstrating strong leadership skills to drive engagement and results across the team to ensure that deadlines are met and revenue targets are surpassed.

What's in it for me?

Free onsite parking

Free use of onsite gym and swimming pool

Subsidised lunches

APPLY NOW

Get behind the wheel with Pertemps!

Are you looking for a new life on the road? Whether you're new to professional driving or you're just looking for an alternative job, we can find the right solution for you. Register with us today and take the first step in getting yourself behind the wheel!